INVESTORS DIRECT TRANSFER/REFUND POLICY

As you are aware Investors Direct promotes its events well in advance. Once the event becomes sold out we stop promoting for that particular event and advise participants that they will be placed on the waiting list for the next event. Any requests for transfers after a program becomes sold out will result in loss of revenue for Investors Direct. Due to short notice we often also lose the ability to fill your seat and the revenue of potentially selling the new seat. This Policy will be strictly enforced and your cooperation is greatly appreciated. Our refund policy offers the following options:

If for any reason the client cannot attend the event, they may find someone else to attend in their place and submit written notification of that person’s name and contact information to Investors Direct.

All cancellations must be in writing and delivered by mail to Investors Direct Financial Group Pty Ltd, Level 1, 459 Toorak Road, Toorak VIC 3142, fax to (03) 9296 2038 or emailed to mail@investorsdirect.com.au. Voicemail and verbal correspondence do not constitute written cancellation notice. Cancellation notice will be deemed to be the date on which Investors Direct receives the written notification.

Should the client fail to notify Investors Direct in writing of any changes and not ‘attend’ the event, there will be no refunds, credits or transfers available.